Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 03/15/2021

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Red River Hospital to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, there are certain restrictions in place regarding on-site visitation at Red River Hospital.

  • These restrictions have been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Options for telehealth visitation are continuously evaluated so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff receives ongoing infection prevention and control training.
  • Thorough disinfection and hygiene guidance is provided.
  • Patient care supplies such as masks and hand sanitizer are monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit

Frequently Asked Questions

Red River Hospital is the leading provider of inpatient and outpatient behavioral healthcare in Wichita Falls, TX. Our treatment services & specialized programs address drug and alcohol addiction and co-occurring mental illness.


What type of interaction can I have with my loved ones while in treatment?

We understand the important role that family members can play in the recovery process, and we encourage healthy interactions among loved ones when possible and appropriate.

All of our treatment units have specific visitation schedules. Your case manager will provide you with the details you need, and can arrange visitation sessions with your loved ones.

What items am I allowed to bring/not allowed to bring (e.g., laptop, cell phone, etc.)?

We’ve created a detailed list to identify which items you should plan to bring with you, and which possessions should be left at home. This list was created to ensure that Red River Hospital remains a safe and distraction-free environment for all patients, staff members, and visitors. Click here to access our packing recommendations and list of prohibited items.

Am I allowed to smoke?

Yes, our adult patients are allowed to smoke during specific times in designated areas. Each unit’s schedule includes times for smoking breaks.

What types of disorders do you treat?

Red River Hospital is prepared to provide comprehensive services for people who have been experiencing a wide range of mental and behavioral health challenges. The following is a partial list of the more common disorders that we treat:

  • Adjustment disorder
  • Anxiety
  • Attention-deficit/hyperactivity disorder (ADHD)
  • Bipolar disorder
  • Depression
  • Intermittent explosive disorder (IED)
  • Posttraumatic stress disorder (PTSD)
  • Schizophrenia
  • Schizoaffective disorder
  • Substance use disorders (this is the clinical term for addiction)

Please note that this is not a comprehensive list. If you or a loved one has been struggling with symptoms or a disorder that is not listed above, please contact us directly. If Red River is not the best fit for you, we can refer you to a more appropriate source of care.

Do you accept insurance?

Yes, we do. We accept all major managed care insurance plans, as well as Medicare and CMO Medicaids (including Amerigroup, Cenpatico, and Wellcare).

We understand that dealing with insurance matters can add a level of stress to your day, and we’re happy to do as much as we can on your behalf. For example, we can coordinate directly with your provider to confirm your coverage and ensure that you receive all benefits to which you are entitled. For details, just contact us at your convenience.

What ages do you treat?

Our child and adolescent programming is designed for young people ages 12-17. Our adult units accept men and women age 18 and above. We also offer certain specialized services for older adults.

Will I have a roommate?

Yes, all of our patient rooms are double occupancy.

Am I allowed to leave whenever I want?

According to Texas state law, all patients age 16 and above have the right to request release from treatment at any time. For children and adolescents under the age of 16, this request must come from a parent or guardian. If we believe that you are a risk for harming yourself or someone else, we may pursue legal options for involuntary commitment.

What is the typical length of stay?

The length of your stay at Red River Hospital will be determined by several individual factors, including your age, which unit you are healing in, the nature and severity of your symptoms, and your treatment goals. A member of our admissions team can discuss length of stay options with you based upon these personal factors.

For Parents of Children Seeking Treatment

Does your program have an academic component?

The intensive, short-term nature of treatment at Red River Hospital is designed to focus on the mental or behavioral health needs of our young patients. For this reason, we do not provide any formal academic services for children or adolescents.

How much involvement will I have while my child is in treatment?

We appreciate the importance of including parents in their children’s treatment process to the greatest degree that is both possible and clinically appropriate. You can expect to receive regular updates and otherwise be in close contact with the members of your child’s treatment team.

For details about how you’ll be included in your child’s treatment throughout their time in our care, please contact us directly.

What are your safety practices?

At Red River Hospital, we place great emphasis on protecting the health and safety of all patients, staff members, and visitors. One component of this effort involves scheduled observation levels based on clinical need. Depending upon personal factors, our monitoring rounds may involve personal check-ins every 15 minutes.

For additional details about how we’re prepared to keep your child safe, please contact us directly.

What sets us apart?

We understand the many pressures, concerns, and frustrations that can accompany the effort to find the best treatment option, and we are dedicated to doing all that we can to make this a more efficient and effective process.

Understanding, Expert Staff
Individualized Treatment Plan
Optional Family Involvement
Call for Free Insurance Verification
  • Aetna
  • Beacon Health Options
  • Blue Cross Blue Shield
  • Cigna
  • Humana
  • Medicaid
  • Medicare
  • Tricare
  • and more...

Your outpatient program is phenomenal, and so are the techs and nurses. They truly care about the patients.

– Former Resident
Marks of Quality Care
  • The Joint Commission (JCAHO) Gold Seal of Approval
  • The Jason Foundation