Frequently Asked Questions

Red River Hospital is the leading provider of inpatient and outpatient behavioral healthcare in Wichita Falls, TX. Our treatment services & specialized programs address drug and alcohol addiction and co-occurring mental illness.

General

What type of interaction can I have with my loved ones while in treatment?

We understand the important role that family members can play in the recovery process, and we encourage healthy interactions among loved ones when possible and appropriate.

All of our treatment units have specific visitation schedules. Your case manager will provide you with the details you need, and can arrange visitation sessions with your loved ones.

What items am I allowed to bring/not allowed to bring (e.g., laptop, cell phone, etc.)?

We’ve created a detailed list to identify which items you should plan to bring with you, and which possessions should be left at home. This list was created to ensure that Red River Hospital remains a safe and distraction-free environment for all patients, staff members, and visitors. Click here to access our packing recommendations and list of prohibited items.

Am I allowed to smoke?

Yes, our adult patients are allowed to smoke during specific times in designated areas. Each unit’s schedule includes times for smoking breaks.

What types of disorders do you treat?

Red River Hospital is prepared to provide comprehensive services for people who have been experiencing a wide range of mental and behavioral health challenges. The following is a partial list of the more common disorders that we treat:

  • Adjustment disorder
  • Alzheimer’s disease
  • Anxiety
  • Attention-deficit/hyperactivity disorder (ADHD)
  • Bipolar disorder
  • Depression
  • Intermittent explosive disorder (IED)
  • Posttraumatic stress disorder (PTSD)
  • Schizophrenia
  • Schizoaffective disorder
  • Substance use disorders (this is the clinical term for addiction)

Please note that this is not a comprehensive list. If you or a loved one has been struggling with symptoms or a disorder that is not listed above, please contact us directly. If Red River is not the best fit for you, we can refer you to a more appropriate source of care.

Do you accept insurance?

Yes, we do. We accept all major managed care insurance plans, as well as Medicare and CMO Medicaids (including Amerigroup, Cenpatico, and Wellcare).

We understand that dealing with insurance matters can add a level of stress to your day, and we’re happy to do as much as we can on your behalf. For example, we can coordinate directly with your provider to confirm your coverage and ensure that you receive all benefits to which you are entitled. For details, just contact us at your convenience.

What ages do you treat?

Our child and adolescent programming is designed for young people ages 5-17. Our adult units accept men and women age 18 and above. We also offer certain specialized services for older adults.

Will I have a roommate?

Yes, all of our patient rooms are double occupancy.

Am I allowed to leave whenever I want?

According to Texas state law, all patients age 16 and above have the right to request release from treatment at any time. For children and adolescents under the age of 16, this request must come from a parent or guardian. If we believe that you are a risk for harming yourself or someone else, we may pursue legal options for involuntary commitment.

What is the typical length of stay?

The length of your stay at Red River Hospital will be determined by several individual factors, including your age, which unit you are healing in, the nature and severity of your symptoms, and your treatment goals. A member of our admissions team can discuss length of stay options with you based upon these personal factors.

For Parents of Children Seeking Treatment

Does your program have an academic component?

The intensive, short-term nature of treatment at Red River Hospital is designed to focus on the mental or behavioral health needs of our young patients. For this reason, we do not provide any formal academic services for children or adolescents.

How much involvement will I have while my child is in treatment?

We appreciate the importance of including parents in their children’s treatment process to the greatest degree that is both possible and clinically appropriate. You can expect to receive regular updates and otherwise be in close contact with the members of your child’s treatment team.

For details about how you’ll be included in your child’s treatment throughout their time in our care, please contact us directly.

What are your safety practices?

At Red River Hospital, we place great emphasis on protecting the health and safety of all patients, staff members, and visitors. One component of this effort involves scheduled observation levels based on clinical need. Depending upon personal factors, our monitoring rounds may involve personal check-ins every 15 minutes.

For additional details about how we’re prepared to keep your child safe, please contact us directly.

What sets us apart?
Understanding, Expert Staff
Individualized Treatment Plan
Optional Family Involvement

Your outpatient program is phenomenal, and so are the techs and nurses. They truly care about the patients.

– Former Resident